Upstate Veterinary Specialties

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🔒 CONFIDENTIAL & FOR INTERNAL USE ONLY — Proprietary VetRec analytics for authorized UVS and VetRec personnel only.
Performance Analytics · Updated March 4, 2026

Over 3,200 hours
returned to your doctors.

From a single user in July 2025 to 2,461 sessions in February 2026 alone — UVS has built real documentation momentum across 66 clinicians. Here is exactly what that looks like.

Total Sessions
12,887
All roles · All time
↑ 662% since Jul 2025
Hours Saved
3,222
Est. at 15 min / session
↑ 7,400+ hrs on pace for 2026
Sessions — Feb 2026
2,461
Highest single month ever
↑ +4.4% over January
Phone Calls Placed
5,216
514 hrs of AI-assisted calls
↑ 439% since Aug 2025

Value Delivered to Date

The most important numbers — time and hours returned to UVS clinicians since launch

⏱ Time Savings · Jul 2025 → Mar 2026
3,222 hours of documentation
time back in clinician hands.
Based on 12,887 sessions at 15 min saved per session — hours returned directly to patient care, specialist work, and life outside the clinic. And the curve is still climbing.
3,222
Total Hours Saved
2,572
Doctor Hours Saved
615
Hours Saved in Feb Alone
7,400+
Projected 2026 Hours
What 3,222 hours looks like
✈️
134 full days off
Continuous time away from the clinic — for every doctor on the team
~3,222 hrs
👔
ABVP board prep for 4 doctors
800 hrs of focused study per candidate for specialty certification
~3,200 hrs
🐾
12,887 extra client calls
Post-visit follow-ups that build loyalty — at zero additional cost
3,222 hrs
February 2026 alone: 2,461 sessions → 615 hours saved in a single month. At this trajectory, UVS is on pace to save over 7,400 hours in calendar year 2026 — the equivalent of a full-time position dedicated entirely to clinical documentation.

Top Clinicians

The doctors and staff driving the most impact — sessions and hours saved since joining

Most Active Users — All Time
Total sessions since joining the VetRec platform, sorted by impact
#1
TB
Todd Bishop
Doctor+Admin
1,192
298.0h saved
#2
DB
Danielle Berube
Doctor
1,186
296.5h saved
#3
SD
Samantha Duxbury
Doctor+Admin
1,034
258.5h saved
#4
AW
Andrew Waxman
Doctor+Admin
906
226.5h saved
#5
MF
Madeline Frazier
Doctor
822
205.5h saved
#6
LR
Liz Robinson
Member
753
188.2h saved
Champion Impact
831 hrs
saved by the top 3 users alone — Bishop, Berube & Duxbury combined
50% of doctors are exceptional
14 of 28 doctor users have 300+ all-time sessions — well above the specialist benchmark of 100/mo.
⚠️ 7 doctors below 100 sessions
Arnold, OBrien, C. Zorn, Gitto, McAneny, Kent, Knapp — targeted re-engagement recommended.

Doctor-Only Usage

28 doctor users, 10,287 sessions — 80% of all platform activity comes from clinical staff

28
Total Doctor Users
27
Doctors with Active Sessions
10,287
Doctor Sessions — All Time
2,572
Doctor Hours Saved
381
Avg Sessions / Active Doctor
80%
Sessions from Doctors
Doctor Adoption Tiers — All Time Sessions
Classified against VetRec benchmarks — specialists at 100+/mo are considered strong
Exceptional — 300+ sessions
Bishop, Berube, Duxbury, Waxman, Frazier, Robinson, McGovern, Pacsial, Champagne, Briggs, Rausch, Zornow, Olsasky, Schnedeker
14
Very Good — 200–299 sessions
Scott, Verrilli, Palamara
3
Acceptable — 100–199 sessions
Hannum, Wey, Scanlon
3
Adoption Concern — 50–99 sessions
Arnold, OBrien — re-engagement recommended
2
High Risk — 1–49 sessions
C. Zorn, Gitto, McAneny, Kent, Knapp — early or stalled
5
Not Yet Active — 0 sessions
E. Wolf — newly invited Mar 4, 2026
1
Doctor vs Member Sessions — By Month
Clinical vs non-clinical platform usage across all 8 months
80%
Doctor sessions (10,287)
20%
Member/Admin sessions (2,600)

Adoption Momentum

Month-over-month session growth — from 323 in July 2025 to 2,461 in February 2026

Monthly Session Growth — All Time
Total sessions across all UVS clinicians and staff
July 2025
323
August 2025
782
September 2025
1,180
October 2025
1,439
November 2025
1,543
December 2025
2,148
January 2026
2,357
February 2026
2,461

662% Growth in 8 Months

From 323 sessions in July 2025 to 2,461 in February — a 7.6× increase. January to February added another +4.4% on an already high base, signaling durable long-term adoption rather than a ramp spike.

Sessions & Active Users by Month
Monthly volume with active user count overlay
3,222
Total Hours Saved
615
Hours Saved — Feb 2026
66
Total Platform Users
10
Peak Active Users (Jan)

User Adoption

Active user growth — peak of 10 concurrent active users in January 2026

Active Users by Month
Clinicians with at least one session per calendar month
Monthly Sessions — All UVS
Consolidated platform usage Jul 2025 → Feb 2026
Full Platform Roster — All 66 Users
All clinicians and staff across Upstate Veterinary Specialties — sorted by all-time sessions

Individual Adoption Ramp

Average daily sessions in each clinician’s first three months on the platform

Month 1 vs Month 3 — Top Performers
Avg daily sessions: first vs third month
UVS — Monthly Session Volume
Growth trajectory Jul 2025 → Feb 2026
Adoption Ramp Heat Map — Avg Daily Sessions
Month 1, 2, and 3 on the platform for each clinician. Green intensity = higher daily usage.

Frazier, Waxman & Berube: Top Ramp Performers

Madeline Frazier grew from 1.0 sessions/day in month 1 to 17.6 by month 3 — the strongest ramp in the network. Andrew Waxman (15.7) and Danielle Berube (11.9) follow closely. These three set the adoption benchmark for all incoming clinicians.

Phone Calling Usage

AI-assisted call activity across all UVS clinicians — 5,216 calls and counting

Monthly Call Volume
Calls placed using the VetRec AI phone assistant

439% Growth in Monthly Call Volume

From 244 calls in August 2025 to 1,316 in February 2026 — a 5.4× increase running in parallel with documentation sessions, compounding the total platform value.

Monthly Call Detail
All UVS clinicians combined
Month
Total
Trend
5,216
Total Calls — All Time
514
Total Call Hours
1,316
Calls in Feb 2026 (Peak Month)

Template Intelligence

A library of 157 custom templates built by 15 creators — a lasting clinical asset

Template Library Composition
157 total templates across 3 categories
Medical (SOAP + exam notes)
110
70%
Records Recap
39
25%
Communications
8
5%
Top SOAP Templates by Usage
Most-used SOAP templates across all time
157
Total Templates Created
15
Unique Template Authors
110
Medical Templates

Templates Are a Compounding Clinical Asset

157 custom templates across 15 creators means every new clinician inherits a mature documentation infrastructure on day one — faster ramp, standardized notes, and zero setup overhead.